Refund policy

At Match Point, we stand behind everything we create and want you to feel confident in every purchase.

Digital Products

Because digital products are delivered instantly and cannot be returned, all sales are final. However, if you are not satisfied with your purchase, we invite you to contact us within 7 days of purchase at hello@matchpointshop.com. We will do our best to make it right — whether that means answering your questions, offering guidance, or finding a solution together. Your trust matters more to us than any single transaction.

Physical Products (Core Collection — coming soon)

Each item in our Core Collection is made to order, just for you. Because of this, we cannot accept returns or exchanges for change of mind, size, or color preference. If your order arrives damaged, defective, or incorrect, please email hello@matchpointshop.com within 7 days of delivery with your order number and photos of the issue. We will send a replacement at no cost to you.